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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All EATON products

The group "New Technologies" offers for review the products of the plant EATON: converters, relays, power supplies, transformers, switches, switches, motor start and protection devices, uninterruptible power supplies, switchgear, cabinets, shields, fuses, control and alarm devices, fuse inserts and holders, emergency lighting
  • Switching systems EATON
    Switching systems
    SmartWire-DT, etc.
  • Engine start and protection EATON
    Engine start and protection
    PKZM, PKE, DILER, DILM, etc.
  • Control and alarm devices EATON
    Control and alarm devices
    RMQ-Titan, M22, M30, etc.
  • Transformers EATON
    Transformers
    STN, STI, STZ, DTZ, etc.
  • Relay EATON
    Relay
    EMR4-F, EMR5-AW, ETR, etc.
  • Industrial automation EATON
    Industrial automation
    XV, XN, Easy, MFD-Titan, etc.
  • Modular equipment EATON
    Modular equipment
    PL467, PLHT, FAZ, Z-MS, etc.
  • Fusible inserts and holders EATON
    Fusible inserts and holders
    D0, NH, DIN 43 653, EBH, etc.
  • Switches in a cast case EATON
    Switches in a cast case
    BZM, LZM, NZM, N, PN, etc.
  • Air switches EATON
    Air switches
    IZMX-1, INX-1, etc.
  • Switchboards EATON
    Switchboards
    BC-ECO, KLV-U, IKA, CS, etc.
  • Power supply EATON
    Power supply
    Protection Box, 3S, Ellipse, 5S, etc.
  • Integrated systems and solutions EATON
    Integrated systems and solutions
    Xiria, Power Xpert FMX/UX, etc.
  • Emergency lighting EATON
    Emergency lighting
    Ledus, Star, Velos, etc.
  • Explosion-proof equipment EATON
    Explosion-proof equipment
    Crouse-Hinds et al.

NEW TECHNOLOGIES GROUP

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